- What services are provided in the ePACE program?
- How does the ePACE Health program benefit me?
- How can the ePACE Health program help me specifically with my medical care?
- Will I need to re-enroll each year?
- There are concerns about keeping healthcare data private and secure. What is the ePACE Health program privacy policy?
- What is the difference between privacy, security and confidentiality as it pertains to electronic healthcare records?
- What is HIPAA?
- Why does the ePace program use secure messaging and why is it beneficial?
- What services are provided in the ePACE program?
Simply put, the ePACE Health program is centered around the creation of a Personal Health Record (PHR) and access to your physician 24/7. The ePACE program will help you choose the right PHR for you and your family. Our program will help you create and maintain this PHR so that better communication and coordination of your medical care can then occur. To complement this PHR tool, your physician will be available 24/7 through electronic means.
- How does the ePACE Health program benefit me?
Keeping your own personal health record (PHR) allows you to provide doctors with valuable information that can help improve the quality of care you receive. A PHR can help reduce or eliminate duplicate tests and allow you to receive faster, safer treatment and care in an emergency. In short, a PHR helps you play a more active role in yours and your loved ones' healthcare.
Your entire medical record will be available to you, your family if you wish, and all of your healthcare providers 24 hours a day 7 days per week. This Personal Health Record will be both private and secure and YOU will have complete control over who can access this information. In addition, your physician will be directly available to you 24/7 through telephone or electronic communication to answer questions and offer guidance regarding your health.
- How can the ePACE Health program help me specifically with my medical care?
The ePACE Health program is designed to enhance the information available to the patient and their physicians or other healthcare providers. The Personal Health Record will systematically review your medical history to check for preventive services and the beneficial screening tests that need to be performed by your physician based on your age and gender. By having 24/7 coordinated access with all of your healthcare providers and by providing a continuous review of your healthcare condition, the ePACE Health program is improving the quality of your healthcare.
- Will I need to re-enroll each year?
The ePACE Health program is designed for patients to have an ongoing membership each year. Each year a comprehensive review of your Personal Health Record will occur. This yearly information building of the electronic Personal Health Record as well as access to this information 24/7, dramatically improves the quality of your healthcare. This ongoing yearly program assures that you will always have the right medical information in the right place at the right time.
- There are concerns about keeping healthcare data private and secure. What is the ePACE Health program privacy policy?
Privacy is of paramount concern of the ePACE Health program. ePACE Health uses encrypted secure messaging to communicate via email and follows the federal government's HIPAA guidelines in order to provide you with the highest level of privacy, security and confidentiality.
- What is the difference between privacy, security and confidentiality as it pertains to electronic healthcare records?
As defined by the government; Health information privacy is an individual's right to control the acquisition, uses, or disclosures of his or her identifiable health data. Confidentiality, which is closely related, refers to the obligations of those who receive information to respect the privacy interests of those to whom the data relate. Security refers to physical, technological, or administrative safeguards or tools used to protect identifiable health data from unwarranted access or disclosure. The ePACE Health program maintains at the highest level the privacy, confidentiality and the security of your health care records.
- What is HIPAA?
HIPAA is a federal rule that establishes a baseline for health privacy in the United States. The HIPAA acronym stands for the Health Insurance Portability and Accountability Act. Under the authority of the Act, the Federal Department of Health and Human Services issued a health privacy rule and a security rule. These rules establish minimum privacy and security standards for covered entitites. A covered entity is a health care provider, health insurer, or administrative clearinghouse. The ePACE Health program abides by these HIPAA privacy and security rules.
- Why does the ePace program use secure messaging and why is it beneficial?
Secure messaging works a lot like email and can be used to communicate online. The difference from email is that secure messaging is secure, private and encrypted. This means that the actual message doesn't "live" in your email file to be discovered by your family or employer. You access it directly from the ePACE website, and can do so from any computer, even when you are away from home.
Your communication with ePACE Health is too important and private to risk on standard email. You will, however, receive notifications in your regular email account when you have received a secure message from ePACE Health. The message will contain a link that allows you to directly access your secure message so you will not have to check more than one email account to find all of your messages